things what I writ

spam @ mydomain

have you got 1 email address? mwwwuuhahahaahaha. I’ve got billions. I mean, I’ve got a few. well, a few hundred. no, they’re not used to send out bulk gubbins about 1-armed trouser bankers with real estate erection problem lovely 27 girl you like bulgaria pharmacy emily bronte passage v1agr4 authenticate bank proble you log in here crumpled logo snatch. they’re there to stop bulk gubbins about canadian housewares pr0n one-time only special deal business card winner today only personal loan monkey botherer african dirigible implosion banknote fluttering economy bank details please little girl sad story muggings russian syndicate omega chronograph w1n!

since I was a little internet boy all I ever wanted was a domain so I spent all my pocket money on one and immediately blathered loads of meaningless crank to anybody looking for a teasmaid. but, the side-product of being your own domain oligarch is that you can have as many identities as you blummun well like so since day 1 whenever I have entered, registered, purchased, submitted, contributed, discussed, forwarded, passed on, subscribed, or otherwise provided an identity relating to an email address, I’ve created a unique identity. I mean, I’m still me, but the path to my door is slightly different every time. so, even though they are mostly redundant, one-off, single-use, special offer email addresses, there are a few which map to the identities I use most frequently for things like logging in to blog clients to tell people how clever I am that I have unique identities to log in to blog clients.

the benefit and the point of this is that as soon as a unique address becomes a spam target I have the opportunity to deep-six that address and start over with another, but more interestingly, I get to see exactly which of my accounts are the ones that attract the spam in the first place which raises some interesting questions about how those addresses get passed on, when they’re unique to a service, community, business or organization with whom I’ve registered. some I might expect to get infiltrated via a careless bint on a user-created alias that’s left their outlook express client wired into the nigerian backbone. some others just send corporate spam from selected partners and mostly unselected partners who have weaseled their way onto a mailing list they probably bought from a bloke down a back passage. it’s the email addresses that don’t have any reason to be exposed that are the interesting ones. those ones that I have used to register for a service but that are not made public. in theory, the ones that are between me and a specific company, but are used solely by that company and not shared. I know it’s simply not true. and I know which companies have shared it somehow, knowingly or otherwise. and it’s not necessarily the companies you might expect. most recently (i.e. today) it was the company I would least expect and like the most that has somehow let my unique email address known only to them to be shared with someone who, via atlanta.com, via phpwebhosting.com, thinks I might have a bank account with Royal Bank of Scotland AND Nat West AND National Westminter AND Abbey AND Barclays AND Yorkshire Bank and need to be aware of a security error that requires me to update my personal details for ALL of them at the same time. I mean, I’ve seen some convincing spam related to banking before, but this ain’t it.

suffice to say, I’ll be changing the email address I use with the not-aforementioned organization today, but I know at least hundreds of people who will likely get the exact same spam, but won’t know how they got it and won’t be able to do anything about it but will soldier on bravely with that and the other 199 spam emails a day they get to their single email address. that’s just the way the internets is though hint it.

software update FAIL

it’s nice when applications update themselves you get that nice feeling that they’re being nice to you in such a way that they might need to protect your from a spam king or a 12-year-old in oregon who’s trawling IP for a quick hack but when they update themselves in such a way that they don’t update themselves because they can’t update themselves because something you’re doing isn’t to their liking but you can’t figure out what that is then that’s just annoying and leads me to waste my time writing this about it which I never would have done and really don’t need to but you know I work from home and I don’t think if I interrupt the cake making downstairs to let everyone know I’m in the middle of a thunderbird software update FAIL that they will be particularly interested in why I might want to update a bird.

my fault for not unchecking the box the says ‘allow me to update yo ass’ but here I am in a FAIL loop that may only stop if I throw something heavy at my computer which began as I was reading mail and google reader at the same time (thunderbird + firefox) which rudely interrupted my perusal of alec’s giles coren comment tree which I finished and then agreed to restart. restart now. can’t. you’ve got something running or you’re not allowed. I’m allowed dammit. ok, I’ll stop firefox I guess you might have dependency on that, ok try again. FAIL. you’re running something or you’re not allowed. I’m allowed allowed allowed. allowed. I’ve only got a pesky sun virus scan running now which is an equally annoying 12:00 popup. I guess that might be doing something you don’t like. I’ll close it, just for you. FAIL FAIL FAIL. you’re running something or are not allowed. ALLOWED ALLOWED ALLOWED. ADM1N15R4T0R HaX0R r0X0r 733t d00d. I’m not running anything now. oh, except YOU, software update FAIL who is now in an infinite FAIL loop because I don’t have anything to stop running and did I mention I’M ALLOWED. I HAZ PERMISSON.

I’m giving you one last go. thunderbird is installing your updates and will start again in a few minutes. good. FAIL! not good. if you think I’m going to reboot just to fix your problem then you’re very wrong. Software Update Failed. DAMMIT. ctrl-alt-del.

LINUX Is coming

travelogue 34
travelogue 34 by Tim Caynes

I stubbed my ubuntu. how it hurts.

netbeans netbeans shared library art thou netbeans I’m creating checkpoints upon checkpoints because look out I installed glassfish and liferay and it all works and the last thing I’m about to do is let 6.1 write some files as the aDminIstrAt0r and mess it all up. pointing myself at the faqing help pages is a backwardly compatible but not currently versionable snail trail so whereupon I might want to try htemeliorating some prototyplasmatic category gubbins I’m not about to poke some students with a crystal stick and fail! their portal. should I quiver about the virtual black box and bone kick solaris I may as well get dem linux transplants and be wholly r0x0r engineer espresso cod4 tweetmeister egg man. I could config -s for breakfast once upon a time but knowledge seeps out like manky pears and I’m really only about to squish out the occasional ant -f these days.

way behind on entropy registers right now. 40 quid just to not turn up is too much for my trouser so another year as a haystack and a promise of more of everything packed up and saved until the new year.

waiting for google street view

I know its in our town. everybody’s seen it. except me. and this is becoming a problem. there’s only so long I can stand naked in the office window waiting for it to come by. if it doesn’t come down my street today, I’ll have to take the norse helmet back to the fancy dress shop and take a shower. the full size photo of me that I made with the rasterbator just isn’t the same thing. I mean, it might look like me, but I won’t, in all honesty, be able to point to it in google maps and say ‘look! that’s me! yeah, it’s a norse helmet!’.

I expect the best I can hope for is that it captures a pavement cyclist as it careens past my gate or someone lobbing an empty bottle of corona into the front garden. maybe there’ll be, oh, hang on, is that a black opel? where my helmet? dammit.

Faces to Voices

Its been a long time since I’ve been out to Colorado to get together with the rest of the web experience design team, so its a great pleasure to be attending our all-hands event this week. There’s a number of faces I’ve been able to put to voices and tweets and IMs, including Holly and Matt, who have fairly recently joined the team. We’re employing some damn fine looking people these days, I have to tell you. We’re almost as good-looking as our pages.

There’s also a couple of other folks here right now that I managed to meet up with for the first time, and the week’s not over yet, so there’s still time to find and surprise more unwitting co-workers with how old I look in real life. In fact, as I was, like, totally lame when Teresa was in the UK a few months ago and didn’t drive 3 hours to meet up with her then, she pretty much dragged me out of the hotel yesterday when, coincidentally, I was trying to finish a design specification for Unified Web Feedback.

There are so many Sun people working from home these days that we often need a really good reason to actually drag ourselves out, knuckles scraping on the floor, to meet up with the people we probably would have sat next to in the office every day a few years ago. Which is why investing the time, effort (and dollars) in getting a team like ours together is so valuable. We’re spending these days reviewing the past year, looking at priorities for the next, working on our process and documentation and generally spreading the web love around. By the end of the week we’ll probably all be twitching and avoiding eye contact, but until that happens, there’s nothing quite like a good old get-together. With lots of Macbooks, naturally.

Listening Post: Pulp: Babies

Got Server Content?

You do? Where shall we put that then? No, I mean where shall we put it so people can actually see it?

There’s a ton of great stuff out there about Sun products, and it changes all the time. The trouble is, on sun.com, we sometimes don’t keep up with all the new and updated content out there. This is because we’ve often not really had a good place to surface it on our traditional product landing pages. Think servers, or storage, or software. Those product areas have their own discrete content areas on sun.com, where you might expect a reasonable refresh rate. In particular, the Overview pages in those product areas – the pages you hit at /servers, /storage, /software – should probably be the stickiest pages we can build, with constantly refreshed content. It’s always nice to see new content when you go back to a page. It gives the impression it might actually be current.

Up until very recently, the servers landing page on sun.com wasn’t really a landing page at all. You just landed quite unceremoniously at a server finder, where you were kind of expected to fend for yourself. Fine, of course, if you know what you’re looking for, or if you have some sense of the kind of product attributes that make up the ideal server for your particular business needs. Not so great if you don’t even know what a server is, or does. Or maybe you just want to know how Sun servers can help you, before you actually have to start choosing one. All the kind of stuff we loosely describe as content ‘which tells the product story’. You know, delivering key messages, addressing market sectors, providing system solutions, all that kind of stuff.

A few weeks ago, we put together a servers overview page, so that we could do that story telling, provide sensible paths into product areas, uplevel featured products, show off some great customer success stories, and, yes, tell you what our servers actually are. It’s a delicate balance on these pages between getting the story out there and providing a quick route to the products, but I think we managed it pretty well. I say ‘we’, but, of course, it was the good folks in the product marketing teams that pulled all the content together (kudos Carlos & Lisa), and our publishing team that managed the tricky icky problem of integrating the new content with the existing server finder (heroics from Jing). I just did the bit where I say ‘you’d be better of with a PC00 component there’.

While we were working that project, there was another altogether more dynamic project going on in the design room next door (there’s not a really a design room next door to me, but you know what I mean). A few months ago, the systems group here at Sun, that looks after the server product line, had an idea that they wanted to explore. It was really about addressing the problem I mentioned at the start – there’s great, current content out there, that has marketing dollars behind it, and a plan to develop it, but not a really great place to showcase it. Based on the kind of presentation we use for the product launch events on sun.com, they wanted to see what we could do to support their idea of ‘content channels’. A little bit launch, a little bit back story, a little bit promotion, a whole lot more interesting than a big top banner.

The result is what you now see on the top of the new servers overview page. A rather nice mix of videos, podcasts, product tours, white papers and other supercool server stories (those product tours are very nice. I took the PSU out of a Sun Fire X4140 just now). So now, when you come back to the servers section on sun.com, you can expect regular updates, announcements, product walkthroughs and all that jazz – all hand-picked by your server channel content owners. If you can’t hear it, that’s the sound of a gauntlet dropping to the floor of Menlo Park, by the way…

If its not immediately apparent, this is a product category landing page without right-hand navigation. Well, I’m excited.

Listening Post: Psychedelic Furs: All Of This and Nothing

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