I have, a number of times, errantly extolled the virtues of the flickr user experience to such an extent that I am probably some kind of fan-man. that is to say, I’ll often be asked what I consider to be a good example of user experience design, when, frankly, its sometimes easier to explain to people what I do by demonstrating what it means to a user in a practical application, rather than a more ethereal dissection of human computer interaction and the history of pointing at things with disconnected devices and why I chose orange for a headline. notwithstanding the feature creep of recent years and the freakout that was the acquisition by yahoo! which was erroneously blown up into some kind of photo-apocalypse, the flickr experience is still one which supports everything I want to do in a way that I like to do it and doesn’t ask or compel me to do things I don’t want to do in the middle of things I’m half way to accomplishing. it is still, 5 years or so after first using it, one of the very few sites I access without going via some kind of API and amazon cloud captcha interface which abstracts the operations and allows me to fiddle about and aggregate any number of similar services so that I forget what I was doing in the first place much like writing this sentence. flickr, the site, is, of course, its own presentation layer on top of its own services, and so is only one of a number of full-featured experience architectures that I might decide to opt into or somehow leverage. but, in the end, its the seamless integration of those services, the consistent, coherent application of visual design components and the logical, meaningful management of data and taxonomy that pulls everything together so neatly. and I can write little notes with smiley faces on. there can’t be anything better than that.
there are some features of flickr that I never use. galleries. favourites (much). but then, I know they’re there if I choose to opt in, but on a daily basis, they don’t interfere with my operations. this is probably because I’m not very popular. I expect that insanely popular flickr users are bombarded via notifications of additions to galleries, favourites, and invitations to groups like Sword of Damocles ur got exceelent PIKTUREs add 1 comment on a billion animated gif 600×600. but then, you can decide what to do with those notifications, and anyway, if you’re insanely popular, you probably have to deal with the popularly insane, but at least flickr will provide you with the tools to manage that effectively and efficiently, but the good folk at flickr understand scalability and the effects on user operations. at least, I think they do. I mean, with about 6000 photos a minute or something getting uploaded and each one of those objects existing as a unique entity with all the associated user operations, I’m thinking they’ve considered scale.
in the end, as far as flickr is concerned, I’m just a satisfied user. and I pay for the privilege. and I don’t often say that.
listening post: catherine wheel – black metallic