craftscaling

240/365
240/365 by Tim Caynes

whereupon I use words like pivot to articulate the transition from steady as we went to fucking hell what’s going on at this place there’s 17 people in this room I’ve never met before and you know they’re amazing people but how do they know what we do and how did they get here and who knows what on earth is happening these days it used to be so simple we just dropped a couple of resumes around on email and a couple of nods and winks later employee number 34 was up and running and it was like nobody really had anything to do with getting that person in the building they were just there one day and started being perfectly brilliant at what they do and carry on but it’s apparent it doesn’t quite work like that when you’re looking for employee number 213-225 and that’s just this week and wait a minute I’m supposed to be making things not running things.

if the ethos is the craft then the antithesos is the scale and everything heads binwards as creative entropy does some kind cataclysmic crisis acceleration and rather the like relentless pumping of custard into a cheap balloon things don’t so much fall apart as they go on they explode in faces of barely conscious long service award-winners as if to remind them that it’s all their fault that they were so focused on making thing they didn’t even notice they were somehow supposed to be also MAKING THINGS HAPPEN like it doesn’t just run itself you know it’s just fine that you’re busy over there prolapsing over an outcome in the name of CRAFT but for forgot to build a RAFT and I don’t mean like some team-building activity but ironically I mean like some team-building activity but the kind where you build TEAMS and not a fucking RAFT with spaghetti and masking tape as a facilitator called Katie makes sympathetic noises while all you really want to do is break a bit early and go to that mcdonalds on islingtom high street before you get the train back to stratford to tell your partner you built a fucking RAFT when you could be doing CRAFT and they’ll tell you you can’t do it all on your own love you need to take operational control and invest the right people with the decision-making capabilities to enable the studio to grow sustainably and take the logistical overhead away from practitioners and coordinate a measurable roadmap for sustainability that enables you retain the essence of the practice without burning you out love trying to do the CRAFT and RAFT at the same time I mean it will take a bit of change management and some people won’t like it but it’s really the only way and by the way dinner’s ready did you get the paprika no I didn’t I’ve been trying to screen resumes all day ah well there you go that’s exactly what I’m saying love.

should designers learn to teamtailor?

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